Contact
Whether it is your account, your certificate, or something on the site that is not behaving, here is how to reach a person who can help.
Start with the support form
One support desk looks after every school in the Online Education Brands group, and this form is how you reach it. It asks which school you enrolled with and what kind of help you need before you write anything, so your message arrives with the person who handles that brand rather than sitting in a general inbox waiting to be sorted.
Use it for anything to do with your own account. Getting back into a course, a charge you do not recognize, a refund, a certificate that has not arrived, or a page that will not load. We aim to answer every request within one business day.
Open the support form →Write from the email address you enrolled with if you can, because it is how we find your account.
